How to Apply - move to Become

Make this a visually appealing section that refer people all over the website.

  1. Confirm your ride need is serviced with WOTA Service Map
  2. Confirm WOTA is open on day of ride need
  3. Confirm you are eligible to ride WOTA transportation
  4. Review the passenger rates
  5. Review the passenger rules
  6. Fill out an online application, or download/print a paper version

Passenger Rules - move top become passenger

Scheduling

Hours for Scheduling a Ride:  Monday to Friday 8 a.m. to 3:45 p.m.

  1. Voicemail is not available to schedule rides; you MUST speak to a Dispatcher.
  2. Work schedules can be sent in by email to: info@RideWOTA.org
  3. Rides are provided on a first come, first serve basis. No ride is guaranteed. There is a very real possibility that you will be on the bus with other riders as we are public transportation. We are trying to accommodate as many rides as possible. 
  4. You must schedule rides at least 48 business hours in advance. WOTA is experiencing incredible growth and times book up quickly. If you know you have an appointment a week or two out, please call right away to schedule your trip.
  5. Voicemail is not available to schedule rides; you MUST speak to a Dispatcher.
  6. WOTA is demand-response public transportation and schedules change daily based on rides that day, how many people are on the vehicle, traffic, weather, late passengers, issues with passengers, etc. We have no fixed routes. Please be patient and understand your ride will not be the same every time.  We have different drivers and different routes daily.
  7. During inclement weather WOTA may be closed or may only accommodate work and medical appointment rides in your area. A message will be posted on WOTA’s website: www.wota.4.claritynode.com, on our Facebook page and we will also call.
  8. The driver can only take the passenger to the destination that was scheduled with the dispatcher. Drivers cannot make scheduling adjustments; these must be done ahead of time with dispatch.
  9. Riders are only allowed one round trip with as many as two (2) stops each day, unless time permits.

Cancelling

When canceling, please call at least 2 hours in advance, or you will be charged $2.00 for a NO-SHOW. You can leave a message before or after hours. Multiple no-shows may result in a probation or suspension from service.

On the Bus

  1. All driveways, walk-ways and private roads must be cleared of debris, snow/ice or limbs.
  2. Riders must wear a seat belt when riding WOTA vehicles for safety.

Allowed

  1. Companion riders are allowed to ride on WOTA vehicles free of charge, but they MUST have a registration form on file with the dispatch office prior to riding.
  2. WOTA drivers will assist passengers on and off the vehicles, as needed. Please report any driver that does not assist you if needed and requested.
  3.  You may bring groceries, laundry, etc. on the vehicle. Drivers can assist with grocery bags (one trip only) Personal carts are welcome.

Not Allowed

  1. WOTA does not allow transportation for medical emergencies. Call 9-1-1.
  2. WOTA cannot transit riders home after a procedure that requires anesthetic.
  3. WOTA drivers are not permitted to handle or deliver any medications for the riders.
  4. No guns, knives or weapons of any kind will be permitted on our vehicles.
  5. No hazardous, explosive, or corrosive materials will be permitted on our vehicles.
  6. WOTA does not transport any animals (except for trained service dogs), furniture or appliances.
  7. WOTA drivers cannot assist with items that have come in contact with bodily fluids. No building materials. 
  8. No smoking or use of electronic cigarettes is allowed on the WOTA vehicle.
  9. No open containers or consumption of food and drink is allowed on the bus.
  10. If a passenger is verbally or physically abusing or harassing any WOTA passenger and/or employee, that passenger causes an unsafe situation and is subject to probation and/or a loss of service immediately. Passengers may be promptly returned home or denied a return ride home.  If serious enough, the bus will be stopped and 9-1-1 will be called to escort the rider off the vehicle.
  11. All passengers should be reasonably sanitary and free of extreme or unpleasant odors.
  12. No alcohol or drugs can be used on the vehicles at any time. Any passenger visibly compromised may be escorted off the vehicle immediately.